How does billing work?
Through Shopify. The charge appears on the Shopify invoice you already pay, in USD, on your normal billing cycle. You can change plan or cancel from inside the app at any time.
What happens after the 14 days?
You choose and approve a paid plan through Shopify when starting your trial. That subscription starts billing after the 14 days unless you cancel it beforehand. Uninstalling during the trial cancels the subscription; uninstalling after the trial does not reverse charges already incurred.
Are there any usage limits?
Pro and Pro Plus include unlimited variants, locations, suppliers and alert recipients. Purchase orders are available only on Pro Plus, with no per-order limit or overage charges. Free and Basic alert-only plans have the limits shown on this page.
Which plan do I need?
Pro if you want to know what to reorder and when, and you are happy raising orders however you do today. Pro Plus if you want Stockie to run the purchasing itself: orders, receiving, stocktakes, adjustments and true costs.
Can I move between plans?
Yes, in either direction, from the app. Moving up gives you immediate access to the extra features. Moving down keeps your data; the features simply stop being available.
What happens to my data if I uninstall?
Your Shopify inventory remains in Shopify after uninstalling. Export any Stockie reports, purchase orders and other records you need before uninstalling, while you still have access to the app. Contact support if you need help finding an export.
Do you help with migration?
Yes, and a person does it rather than an importer. Send us your exports from Stocky or whatever you are using and we import your suppliers, costs and purchase order history, check it against your store, and tell you what landed.